Digital
marketing in the dental practice: how to create a digital campaign that works?
Differentiation is key in any field, and the dental
office is no exception. Therefore, in our second blog on digital marketing for
dental practices we will explain how to create a successful and effective
digital marketing campaign from scratch. We will introduce you to some concepts
and formulas that will help you establish your place in an effective and
practical way, because in many cases the mistake is often not to start at the
beginning.
We will also talk to you about the need to have an
optimized and quality blog on your website since it can help you position
yourself as a leader, a reference, and attract future patients to your dental
practice. We encourage you to develop this blog because we are sure you have a
lot to contribute. We'll walk you through how to get started, find ideas, and
get your texts ranked high on search engines. Are you ready to start adding
value to your dental practice? Let's start!
The stages
of a digital marketing plan for the dental practice
Now that you have decided to implement a digital
marketing plan in your Dental marketing companies
near me, we are going to explain to you what are the steps to follow
and the tools to use for it to be successful. It is essential to be methodical
and orderly because it is easy to deviate from the path. To avoid this, we
recommend using this 4-step structure:
1.
Situational Analysis
In this step we will ask ourselves questions like:
Where are we? Digitally speaking, do we already have marketing elements in
place? Are they effective? Should we start from scratch? What are other dental
offices doing? Does it work?
2.
Objectives
In this point, we must be able to answer this
question: Where do we want to go? It is important that the objectives defined
by our marketing plan are quantifiable. It is also necessary to set deadlines
for achieving them.
To be remembered, your goals must be SMART:
·
Specific
·
Measurable
·
Achievable (attainable)
·
Relevant
·
Time-related (limited in time).
3. Hearing
We must now identify the target we want to reach,
where these people are, what their characteristics are and how they behave. To
start, we can segment audiences according to their characteristics: geographic,
demographic, and behavioral and their lifestyles.
For example, it is useless to have a large number
of people interested in our services if they are more than 1000 km away. It is
essential that the target audience is defined from the beginning and is
designed in accordance with the services offered by your dental practice.
4. Tactics
The last point concerns the tactics, ie: How are we
going to do it? What tools are we going to use? Implementing a marketing plan
by obscuring the previous steps is like starting to build a house from the
roof, in that the tactics we choose will be defined by the objectives to be
achieved and the audiences to which we will direct our plan.
We show it
to you with an example:
·
Objective:
Increase the budget per patient in the dental office by 30% in the next 3
months.
·
Public:
Patients who made a quote in the last 6 months, did not respond and are in our
database.
·
Tactic:
Send a newsletter that reinforces habits and the importance of dental health
and the following week send a second newsletter with the reduced quote.
Digital
campaigns for your dental practice
The realization of digital campaigns for our dental
practice is in the tactical phase of our marketing plan, that is to say that if
we have reached this point, it is because we have already studied the current
digital situation of our clinic, that we have defined our objectives and that
we have set our audiences based on the services we offer. We are now ready to
talk about the mix of digital channels, the content and the tools we will use
for this.
Dental
practice webpage: How to generate content?
Content is the foundation of any digital marketing
campaign and it is essential that you know how to create it. Many companies
attribute their success to their strategy of formal and quality content in
order to be distributed through digital channels. The content you create for
your dental office's website will aim to educate your audience, generate
credibility and trust.
The Content
Marketing Matrix
An effective way to determine which content to
choose is to use the content marketing matrix created by Danyl Bosomworth and
Dave Chaffey. It is divided into two axes:
A horizontal axis shows us the different stages
during which it is possible to meet our potential customers within the customer
journey. This ranges from raising awareness of our offering to inducing the
purchase or contracting of our services.
On the vertical axis, we see how the purchase
decision is classified, starting from the affective or emotional to the
rational.
The four quadrants of our Content Marketing Matrix
are: Entertain, Educate, Inspire, and Convince . In other words, it is the type
of content that we will generate, depending on the stage in which our client
is. We will explain it to you:
Entertain:
When people get to know our clinic in a superficial way or learn about the
services we offer, they do not expect us to come up with great arguments to
convince them, it would be enough at this stage to generate more emotional
content and to capture their interest with joyful and entertaining things.
Educate
: This is the time to develop your full potential and educate your audience,
for example: on healthy lifestyle habits, explaining why good oral health is
important, explaining treatments in simple terms, developing topics of interest
to patients, etc. At this point, your audience wants to know everything you can
contribute in order to make an informed decision about their health, going
through both the emotional and the rational side.
Inspire
: Here, our audience already trusts us, they know us and love our content. This
is a good time to invite them to interact with us in a more personal way.
Convince
: It's the end of the customer journey and it's time to offer our service. Our
content must therefore be persuasive and aimed at closing the deal, in our
case, offering our dental services.
Now that we know how to create our content and
personalize it at every moment of the customer journey, we are going to talk
about the content itself, its different formats and forms of presentation.
The blog of
your dental practice
A blog? Why? 86% of B2C companies that have a blog
improve their sales opportunities, so why not?
The blog is one of the main tools for creating
content for our audiences. But how do you know what to write? A good way to
start is to think about the questions that come up the most during the dental
consultation. Surely this is a good topic, because it's the same thing people
are looking for on the internet. It would also be interesting to write about
new trends in dentistry or new advances that are available to patients or
perhaps to debunk some well-known myths, popular beliefs. You won't run out of
ideas! You will also have fun writing and you can do it from anywhere.
A blog requires dedication, it must be optimized
and offer quality content. In addition to this, it is important that you have
some regularity to improve your traffic and the opportunities to sell your
services.
You are an authority figure in your industry. As
you position yourself by referring, you can gradually gain the trust of your audience,
thus driving traffic to your website and therefore attracting potential future
patients.
How can a
blog impact your dental practice?
It's a fact, the blog helps you optimize your
content on search engines. This means that the blog attracts patients to your
practice. Every time you post a new blog, that page is indexed by search
engines and will appear in search results for people who need information or
services related to your industry.
For this to work, the key is optimization. This
means that your articles should include keywords or keywords in the titles. You
should take into account when choosing these keywords how people who are not
dentists think. How would they find the information? Because:
It's not the same to say:
“Postoperative recommendations after complex
exodontia of an impacted wisdom canal”
What to say:
“What to do after a wisdom tooth extraction?”
Keywords are very important, but it is not just
about words or terms only, it is also necessary to consider the relevant key
phrases in the dental industry. Websites that can help you find them are:
·
Google Trends
·
Google Ads
·
Semrush
·
Advanced Web Rankin
·
KWFinder
In addition to positioning yourself on search
engines, blogging on your dental office's website will help you position
yourself as a leader and an expert in oral health , offering solutions to your
audience by expressing yourself in easy way. This way, you can start showing
your clients that your dental practice will provide them with a positive
experience both online and in-person.
Your blogs can also feature a call to action ,
known in marketing as a CTA or call to action and it's not bad for you to include
that. While you have provided valuable information to your reader, you can
relate the content to the services you offer. This way you capture the natural
interest of your potential client. If your CTAs are contextual, they'll be much
more engaging and get more clicks than stand-alone text.
Blogging is an essential part of your digital
marketing strategy. It is very important that you have one, that it is
optimized and that it offers the reader quality content. Creating blog content
takes effort, but the payoff is well worth it as you will undoubtedly increase
the opportunities to sell your Dental clinic
website promotion services, as well as cement yourself as an industry
leader.
Factors that
affect search rankings
Besides the keywords you use in your blog and how
you use them, other factors determine your website's position in the search rankings.
This is important given that, for example, the first page of Google results
receives over 90% of the traffic and the first search result can generate up to
40% of the traffic. Understanding how search engines like Google and others
work, and how to get our website to rank at the top of the results, is called SEO.
The most important factors to achieve good SEO
positioning are:
·
A
responsive website: which adapts to computers as well as smartphones or
tablets.
·
A fast website:
speed when you change pages on the site.
·
A secure
website : with a certificate of authenticity (HTTPS)
·
Unique
and quality content: not copied from other sites.
·
Incoming
links from other websites : they are a quality value
All of these factors and many more (over 200)
contribute to the organic ranking of your website. But there is also a
"non-organic" way to position your page in search engines, this is
called SEM and corresponds to the sponsored advertisements that you can see in
the first places of the searches you do.
They also work with keywords or phrases that
businesses bid on to get clicks on their ads. The best example of this is
Google Ads, the operation of which is explained below:
For example, if you want to appear at the top of
Google results when people search for "teeth whitening", you can use
Google Ads to create an ad on your offer where, for every click that users make
on your ad, you will pay Google. The good thing about this is that you pay
Google for each click and not for each time your ad appears (impressions) and
you can also define from the start what your budget will be. Each time a user
clicks on your ad, he arrives at the URL you have configured, for example to
your website where you explain the teeth whitening procedure step by step and
offer your service.
Thank you very much for reading our article! In our
next blog on digital marketing for dental
clinics , we will explain in detail all the tools available to
distribute your content and how to implement an effective digital media
strategy that adds value and attracts patients to your dental clinic. . Don't
forget that we are also present on social networks! Always stay tuned for our
new blogs. See you soon!
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